Recently we see everyone drying cp910 printer, feeling long grass. Just one day in Meia. A total of two black and white. Black for personal use, white to send a friend. Speaking of this direct mail course, how can one get rid of it?
The first is freight. The same machine, do not know why, the black freight is 9. Several knives, white shipping is 7. Several knives. The heart said that capitalists cannot be allowed to take advantage of it, and decisively contact customer service, saying that the same weight is not the same as the freight, and they should all accept me. The result may be that English is not very agile and customer service is actually sorry. I thought he would change the freight to 7 knives. Facts have proven that I think too simple. The customer service had a big stroke and told me that for the sake of convenience, these two shipping costs will not be accepted by you. 2333 The heart is silent. Who knows this change of freight is the beginning of a nightmare.
Because they are not in stock. So it's all waiting for delivery. After customer service is changed, the arrival time is expected to be advanced. Does it mean that the default is to send the fastest freight without shipping, black is about to ship, white still needs time. Counting the days, it seems as if the landlord is at school when it arrives. For security reasons, give black changed the shipping address. So the last black issue is ups, and the arrival is expected to be 12.23. The heart is not bad, Christmas arrives. During the period, black fell from 79.99 to 74.99. Find customer service requires price protection is not a table.
Focus on talking nonsense white. The list under No. 2 is officially shipped on the 8th. When I didn't respond, I discovered that I was in Guangzhou! In my heart, I silently sighed that DHL was really fast. Then I got a call from dhl to get a copy of my ID card and a guarantee for my own use. E-mail used to wait for receipt. After a weekend, DHL came up with a bad news. Says the Bureau of Commodity Inspection that the cp910 has not passed the mandatory 3c certification required by the state. Both Amazon and I cannot provide it and need to return it.
Immediately after receiving the news, I wanted to try Canon's customer service. This model is also sold in China. The customer service was very nice, and I contacted the engineer. The next day I received an electronic version of the 3c certificate from the Canon cp910. Then quickly sent to DHL.
This thought it was okay. As a result, the customs clearance officer told me that this certificate is valid only for domestic products. All in all, in a word, you don’t delay the time of your uncle. No choice but to return.
After all, it is a gift to people. So they contacted Amazon and wanted to ask them to send me a new one after receiving the shipping information. They said that they did not press the table for a long time, and finally the customer service promised. After receiving the DHL return information, they could send it again. But can not choose to express. Can only pray him to send a normal point ups or easy diffuse.
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Update
After waiting for the return information for 10 working days without results, call DHL's 400 phone. It was indicated that the customer answered a working day by giving a reply. The phone was received in the afternoon. MM told me that Guangzhou Customs only officially accepted my return shipment today. The process takes about 1 month. And gave me a solution, telling me directly to the United States and Asia to contact the local DHL on the line, DHL's intranet can find has been returned. But I still do not trust, ask if you can give a letter or something like that, I also contact Amazon directly. After all, the empty white teeth said that the returnees still did not believe it. The MM said that the letter cannot be estimated. Only emails can be given. So decisively received mail.
After receiving the e-mail, if you are to treasure, feel connected to the customer service of the United States Amazon. But unfortunately, the white is out of stock. Only black can be selected. Anyway, this customer service feels average and the service is not very agile. There has been no change to the refund of the original order.
The other one has already arrived through the ups to gain and express delivery. It takes 22 days. The Queen said she liked it. There are already many orders for ps cp910, and I will not go into detail. Just say a little more. What is the principle of a very good ribbon? After the five sheets were printed, the waste ribbon was removed. It was found that there was a residual image of the printed photo on the ribbon. It is recommended that if you print any photos, then it is recommended to dispose of the waste ribbon. Do not throw it away.