In today's mobile world, industry-to-industry integration is more common than ever before. As contact remains an important part of everyday life, mobile devices have in fact become the center of modern society. It's no surprise when you understand how our phones and accompanying wearables help us buy products, do banking, entertain, capture life, and of course communicate.
This mobile revolution is not only the participation of companies, the government is also part of it - the rapid emergence of mobile ID proves this, such as the United States launched a mobile driver's license. Clearly, mobile devices have quickly become the primary way we approach the world.
In many ways, this ongoing convergence has given mobile devices and applications a new way to express themselves. This in turn has led to an alarming increase in the use of mobile devices over the past decade. However, what risks does this bring? Unfortunately, the growth in mobile device usage has created more and more opportunities for cyber attackers.
More and more high-value and security-critical services are now available through our mobile devices (eg mobile banking, payments and IDs, etc.). Therefore, hackers also know that successful authentication data obtained from mobile devices can gain unauthorized access to sensitive online resources. In particular, hackers will attempt to access financial details, social network logins, and mobile network account details; all of this is sufficient to support full identity fraud. As application development continues to rise, this threat is now increasingly relevant to us; 90% of companies will increase their investment in mobile applications by the end of the year.
Under the current situation, there is no doubt that we must protect business resources, as well as private data of IP and users, especially now that a large number of mobile devices are vulnerable to malware. If we ignore this, end users and businesses will be targets of these attackers, and attackers will become more intelligent and innovative. They are very good at spreading malware, exploiting unofficial app stores, infecting emails, distributing fraudulent text messages, and infiltrating browsers, and they will not hesitate to exploit any vulnerabilities. That's why application providers need to be wary of these threats and use solutions that are effective in preventing vulnerabilities to help consumers get a sense of security.
From the perspective of consumers, nowadays domestic mobile payment has developed in full swing. Even the roadside stalls are posted with the QR code of payment. We have long been accustomed to paying or receiving the code through WeChat, Alipay and other App scan codes. paragraph. Electronic boarding passes are also being used in more and more airports in the country. But while everyone enjoys the convenience of mobile life, I believe many people have doubts about the security of this emerging lifestyle: Is the communication between these apps and servers safe? Today, when mobile phone viruses are so rampant, if my mobile phone is infected, how to ensure the security of funds and sensitive information in these App accounts? If I accidentally lost my phone, how can I avoid being stolen? Such problems, most ordinary consumers are difficult to really understand from the technical level, but choose to rely on the trust of service providers.
So back to the service provider's point of view, what we need to know is: What do end users need most and where are the most vulnerable? How do we know what kind of security solutions consumers would like? These are very important issues, and Gemalto commissioned a survey to visit more than 1,300 adult smartphone users in six major markets around the world: Brazil, the United Kingdom, South Africa, Singapore, the Netherlands and the United States.
We ask these consumers to give their mobile usage habits and safety expectations. We try to discover how consumer expectations affect the entities that provide applications and infrastructure for mobile applications and services, including banks, governments, and any other large enterprise that provides applications to users. These findings help us gain a deeper understanding of what is needed to protect the future of the mobile revolution.
Since the completion of the survey, we have worked hard to summarize and analyze these findings and provide a series of recommendations to help us build greater trust in the mobile ecosystem and provide users with a safe and convenient experience. This kind of experience will continue to develop the mobile revolution and always surprise us, but there is no trouble with hackers.
There are many important findings in this report, two are:
If end users know that all applications on the phone are 100% protected, 70% will use digital ID documents, such as passports or ID cards, on their smartphones;
Sixty-six percent said they would make more deals on this if they knew that mobile security on their devices was secured.
Obviously, there are still some consumers who are skeptical about mobile security and hinder them from further embracing mobile payment, ID and other services, just as many people around us are reluctant to use WeChat Pay, Alipay and Apple Pay. Of course, this also means that the mobile Internet still has considerable opportunities to achieve further growth. It's just that we need to solve security problems, and how to ensure security for those who are eager to use their smartphones more widely.
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